For a limited time buy any two boxes of single-serve pods and get one FREE freshness canister*
Use Code: CANISTER24 *Limit one per customer while supplies last. See details.
Our decaffeinated coffees are produced by a direct solvent process that removes 99% of the caffeine. Based on extensive research data, the U.S. Food and Drug Administration (FDA) has determined that this is a safe & effective method for coffee decaffeination.
Decaffeinated coffee in the United States must have at least 97% of its caffeine removed. Each five-ounce cup of decaffeinated, therefore, contains less than 5 milligrams of caffeine.
Our flavored coffees include essential oils and other plant derivatives, as well as aromatic flavorings.
The flavors are essentially non-nutritive and don’t contain fat or cholesterol. All edible items have some caloric value but the flavors in our coffees add less than one calorie per cup.
Most of our flavors are free from sugar and alcohol, although some of our flavors may contain nominal amounts. However, the amount of sugar or alcohol which ends up in the cup is too small to be readily measured and is of no dietary significance.
No, there is no lactose in any of our flavored coffees.
All our flavorings are certified Kosher.
No, our flavored coffees do not contain gluten.
Our beans come from countries such as Colombia, Costa Rica, Sumatra, Indonesia, Papua New Guinea, Kenya, Ethiopia, Guatemala, and Brazil. Our beans are exclusively 100% Arabica and are roasted and ground in our Malden, MA, facility.
Arabica beans are considered to be of much higher quality and flavor with a sweet, acidic taste. These hand-picked beans account for 75% of all world coffee production. Robusta beans (named for their hardiness) have a strong, harsh, and bitter taste. They are machine-harvested beans and are mostly used in instant coffee and commercial blends.
Yes. To order, please contact your sales representative directly or complete an online form to reach a member of our sales team by clicking here. Select whole bean coffees are also available on our website at www.newenglandcoffee.com and at our Coffee Shop located at 108 Charles St. Malden, MA.
Throughout the year, we offer a variety of seasonal and Limited Time Only flavors of whole bean and ground coffee. These are available to purchase through our website while supplies last.
You can sign up for our email in order to receive notice of these offerings. If you are a foodservice customer, please contact your sales representative directly.
Yes. All of our coffees are certified Kosher by the Rabbinical Council of New England (KVH) or Orthodox Union (OU).
No. None of our coffees contain nuts, including Hazelnut Créme.
No. None of our coffees contain wheat or wheat products and this includes gluten.
New England Teas contain a fine blend of Orange Pekoe and Pekoe Cut Black Tea.
All edible items present some caloric value but our teas offer less than one calorie per cup.
Yes. New England teas are certified kosher.
No. Our teas do not contain gluten.
Our decaffeinated teas are made with naturally decaffeinated orange pekoe and pekoe cut black tea tea.
As part of our 100-year commitment to quality we use the highest quality materials available in packaging technology. Our packages are made of polyester, foil, and polyethylene. The polyester is used as a barrier for oxygen, the foil as a barrier for oxygen and light, and the polyethylene provides a barrier for moisture and as a sealant for the bag. Without these materials New England Coffee could not maintain the standards quality that have guided our business since 1916.
Our new single-serve pods are commercially compostable and feature a unique, upcycled brown ring, filter, and lid. They are made with plant-based materials including the ring. Made with coffee bean skins left over from coffee roasting, repurposing a bi-product that would typically go to waste. All specifications for our products require that they be constructed using only industry standard materials that meet or exceed Food & Drug Administration guidelines for product safety.
New England Coffee fully supports the ongoing efforts of the packaging industry to develop a more environmentally-friendly material that will protect the flavor and freshness of its products.
Our service department is available by phone 24 hours a day / 7 days a week: 1-781-873-1536.
You can order a wide variety of our custom bagged coffees on our website. All online orders are fulfilled by our small, dedicated coffee shop team. All our custom bagged coffees are freshly ground and bagged by hand for each order in our full service coffee shop located right in Malden, MA. Orders are mailed the same day they are bagged through USPS priority mail.
Our custom ground coffees remain fresh for one month when stored in an airtight container. When you receive your custom ground or whole bean coffee, transfer to an airtight container. Our 5-lb. whole bean bags remain fresh for 5 months when unopened.
Once opened, ground coffee should be consumed within a week, while whole bean coffee should be consumed within two weeks for optimal taste and freshness. The natural enemies of coffee are air, moisture, and heat, so always store your coffee in an airtight container in a cool, dry place.
For the best tasting cup of New England Coffee, we recommend using the following grind types with these brew methods:
Drip Brewer: Medium Grind
Reusable K-Cup®* Pod: Medium Grind
Percolator: Course Grind
Moka Pot: Fine Grind
French Press: Coarse Grind
Our new single-serve pods are commercially compostable and feature a unique, upcycled brown ring, filter, and lid. They are made with plant-based materials including the ring. Made with coffee bean skins left over from coffee roasting, repurposing a bi-product that would typically go to waste.
About 90% of the total weight of a brewed pod is coffee grounds.
The remaining 10% of the weight is the lid, mesh filter and brown ring. They are all made with plant-based materials, many from renewable sources. They are all designed, certified, and tested to be compostable in large-scale commercial composting facilities that process food and organic waste with no need to separate them from the coffee grounds!
The unique brown ring is made with renewable materials, including upcycled coffee chaff.
Our lid is a bio-based cellulose film made with sustainably-managed pulp and compostable materials.
The filter is made of renewable plant-based materials.
Chaff is the thin natural skin of the coffee bean that comes off during the roasting process. It is similar to the skin on a raw, unroasted peanut!
Renewable substances from various plants are used and processed as part of the raw material for the pod.
A certified commercially compostable product has passed testing to confirm it meets or exceeds an internationally-recognized standard. This means it will normally break down safely and relatively quickly into compost in a large-scale commercial composting facility that processes other food and yard waste. Farmers and gardeners use compost to enrich the soil and help plants grow.
Our pods have earned two certifications.
The Biodegradable Products Institute (BPI) runs an independent and comprehensive process. It certifies these pods meet or exceed the internationally-recognized ASTM D6868 standard for commercial compostability that confirms that the pods:
-Disintegrate within an established minimum time period
-Do not have a negative effect on compost quality
-Are not toxic for soil
-Meet strict rules about chemicals, including regulatory requirements for PFAs (fluorinated chemicals)
The Compost Manufacturing Alliance (CMA) runs a separate, independent and comprehensive process that uses tests at food waste composting facilities to certify that these pods break down as quickly and completely as composting facility operators typically need.
Testing shows the pod can break down in as little as 5 weeks in commercial composting.
These pods have met the internationally-recognized standard to earn the “certified commercially compostable” designation for processing in typical large-scale food and organic waste collection and composting programs. Some programs automatically accept items that are Certified Commercially Compostable by the Biodegradable Products Institute (BPI) and/or the Compost Manufacturing Alliance (CMA). Check with your municipality or composting program operator for local details.
There is no current North American home compostable standard or certification process to confirm how well items such as certified commercially compostable coffee pods break down in home or backyard composting. Since we don’t know your unique at-home composting system, we can not, and do not, make a claim that our pod is home compostable.
If you don’t have access to a food waste collection program, you can learn how to set up your own at-home / backyard composting system:
In the United States: https://www.compostingcouncil.org/page/Education
In Canada: https://www.compost.org/backyard_compost/
Manufacturers of garbage disposal units typically do not recommend putting items such as coffee pods into those units.
The number of people with access to food waste collection programs is growing rapidly. For now, the pods would have to go in the regular garbage with other food waste.
Not necessarily. Landfills are designed specifically so that nothing breaks down quickly in them – including food waste such as coffee. That’s why researchers can find 10-year-old carrots that are still orange inside and 40-year-old newspapers that are easy to read. Over the years, hot dogs and corn-on-the-cobs are a few of the other organic items that have also been found in landfills entirely intact.
No. Biodegradable simply means that something can break down over time in the right conditions and processes. However, that time can be many years even if the conditions are right. For example, a tree trunk is “biodegradable.” Anything that is compostable is also biodegradable, but not everything that is biodegradable is compostable.
A product can only call itself “certified commercially compostable” if it meets independent internationally-recognized standards designed to assess how well it will break down into compost and maximize its contribution to the health of plants and soil.
No. These pods are designed to be compostable with other food and organic waste in large-scale commercial composting facilities, not for recycling. Small plastic items such as coffee pods are often rejected in recycling processes because of their size and/or the complexity of separating the materials, meaning they are likely to go to landfills.
Composting is a preferable solution for anything that involves food waste such as coffee that can contaminate recycling processes.
Not yet. These bags, which are comparable to traditional ground coffee bags, have to meet challenging tests to ensure that they protect coffee from oxygen so consumers get the freshness and quality they expect. Food manufacturers are working on making this kind of packaging recyclable. For now, the large silver reusable multi-layer freshness foil bag can be re-used or disposed of with regular waste.
We analyze new brewer types as they come to market to make sure that our certified commercially compostable pods work well for consumers. We encourage consumers with specific questions to send us an email at consumerrelations@necoffeeco.com.
If you have an older Keurig®* 2.0, it might be an issue with the age of the machine and the machine inaccurately reading our pod lids. First, try pressing the brew button again to override. If that does not resolve the issue, you may need to clean your sensor lens!
The sensor is located on the underside of the Keurig®* 2.0 brewer lid (see image below)
After running an empty pod cycle to flush the machine, wipe the sensor with a damp paper towel and allow it to dry. Then try brewing again! If you are still having trouble, please reach out to consumerrelations@necoffeeco.com for support.
The green ring has a special coating so the pod works properly in certain single serve brewers, like Keurig ®* 2.0 brewers.
Consumers who experience this issue commonly have hard water, including from wells. Keurig®* recommends that consumers de-scale their brewers at least every 3 to 6 months. They also sell filters through their website. Both steps can help bring the water pressure through the brewer to a level that typically solves this issue.
*Keurig® and K-Cup® are trademarks of Keurig Green Mountain, Inc. New England Coffee Company® single serve pods are not affiliated with or approved by Keurig Green Mountain, Inc.
